Purchasing terms

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Prices and payment

Each item is listed with price including 25% VAT. In the shopping cart you can see the total price including all fees, VAT, shipping and payment. Payment terms are stated in the shopping cart depending on the selected payment method. Shipping terms are stated in the shopping cart depending on the selected shipping method.

Payment terms: Public limited companies and authorities are billed 30 days net. Individuals direct payment, advance payment, Paypal, postal deposit or invoice 15 days after agreement and customary credit check.

Return Policy The Consumer Purchases Act applies to private individuals. Your right of withdrawal (the withdrawal period) is valid for 14 days. In your message to us, it must be clear that you regret it. The cancellation deadline starts on the day you received the item or a substantial part of it. For business authorities and organizations, the Purchase Act applies. Once you have exercised your right of withdrawal: You are obliged to keep the product in as good a condition as when you received it. You may not use it, but of course, carefully examine it. If the item is damaged or lost due to negligence, you will lose the right of withdrawal.

Warranties and service LSG Communication AB provides a 2-year warranty on all new products. Longer warranty period can be agreed. 3 month warranty for used equipment. We offer full service and repair after the end of the warranty period.Privacy Policy "When you place your order with us, you provide your personal / company information. In connection with your registration and order, you consent to us storing and using your information in our business to fulfill the agreement with you. You are entitled under the Personal Data Act to receive that information. that we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. If so, contact us via email. "

cookies This online store uses cookies according to the Electronic Communications Act, July 25, 2003. A cookie is a small text file stored on your computer that contains information to help the web shop identify and track users. Cookies are available as session cookies and as cookies that are stored permanently on your computer. During your first visit to the web store, your browser will be assigned a session cookie that is unique and used to not confuse you as a user with other users. In order to use the web shop you should allow cookies in your browser. This type of cookie is used solely to give you as a visitor a better experience and support and does not store any personal information about you. Cookies can be deleted. In this web shop, cookies are used, for example, to keep track of your shopping cart, your settings and the pages you have visited to give you a better customer experience and support.

Deliveries The delivery time is stated in the shopping cart under the respective shipping method. If a product has a different delivery time, it is stated at the respective product. Unpacked packages: If you have chosen postal advance as a shipping method, your goods will remain on the post for four weeks. Uncollected goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fees and handling fees, currently SEK 300.

Returns

Returns are made at your own expense except if the item is defective or if we have packed incorrectly. Returns should be sent by letter or parcel, not by postage. In the event of a change we pay the new freight from us to you. Once you have exercised your right of withdrawal, in the case of an item: send or return it to us in the case of a service: keep the material available to us, if it does not cause inconvenience to you.


Refund Obligation: If you have exercised your right of withdrawal, we will refund what you paid for the item as soon as possible or at the latest within 30 days of the day we received the item or, if it is a service, the notice that you have repented. You have to pay the return costs yourself when you return the goods. We always pay the return cost of returning so-called replacement products. See also the Consumer Agency and the Distance Contracts Act, as well as the EU's joint dispute resolution site https://ec.europa.eu/odr.

Ownership: LSG Communication AB owns all ordered goods until full payment has been made